Technology that improves
service and reduces costs

Love My Housing is a smart app and cloud service designed to
support busy estate officers in managing and reporting on
environmental issues, repairs and renewals across all the
properties in their control.
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How it works

How it works

Love My Housing is a mobile app designed to allow the Estate Team to quickly and efficiently report and manage issues relating to the use, maintenance and repair of properties or assets.

Working Together

Working Together

Love My Housing can be fully branded to fit in with your marketing, making the product individual to you.

Get in touch

Get in touch

We are a friendly team and always happy to have a chat about our services.
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We Make Your Life Easier

  • Enables issues to be quickly and accurately reported, including the location, a description and pictures or video of the issue.
  • Gives reports that are more accurate and detailed, and in many cases can be evaluated and responded to without the need to send anyone to the location first.
  • Gives estate officers better information to work with so they can manage their time more effectively.
  • Allows residents to receive a quick and informed response to their report and they can track progress towards a resolution.
  • Engages and empowers estate officers, cutting their workload and increasing their job satisfaction.

 

Technology that improves service and reduces costs

Love My Housing is a smart app and cloud service designed to support busy estate officers in managing and reporting on environmental issues, repairs and renewals across all the properties in their control.

Residents can also use the application to report issues in their estate and their home, which will go directly to their housing authority.

Case Study

Homes for Haringey opted into the Love My Housing reporting system in 2014, choosing to brand its
system ‘Our Estates’. Homes for Haringey wanted to use the mobile-working application for staff to report issues more efficiently on their estates.

Their IT team aimed to use the technology to drive up customer satisfaction for estate residents, while
saving costs and collecting more accurate data on communal repairs.

Pete Davey, Head of IT at Homes for Haringey, said: “Using the app internally has proved a huge success with our estate service officers and customers.