Homes for Haringey opted into the Love My Housing reporting system in 2014, choosing to brand its
system ‘Our Estates’. Homes for Haringey wanted to use the mobile-working application for staff to report issues more efficiently on their estates.
Their IT team aimed to use the technology to drive up customer satisfaction for estate residents, while
saving costs and collecting more accurate data on communal repairs.
Pete Davey, Head of IT at Homes for Haringey, said: “Using the app internally has proved a huge success with our estate service officers and customers.